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Candidate FAQs

1 . How do I create an account on Rikruit?

Click on "Sign Up," fill in your details, and complete your profile to get started.

2 . How do I apply for a job?

Click on the "Apply" button on the job listing page, and follow the instructions to submit your application.

3 . Are all job postings verified?

Rikruit strives to ensure the authenticity of all job postings, but always research the employer before proceeding.

4 . Can I save job searches for future reference?

Yes, save searches by clicking "Home" in the advanced job search panel and access them in "Saved".

5 . How do I update my profile?

Edit your profile under "Profile" to add new skills, experience, or certifications.

6 . Can I edit an application after submitting it?

Applications cannot be edited once submitted, but you can update your profile for future submissions.

7 . What is an AI interview and how should I prepare?

Some employers use an AI-led interview as part of the process. You will complete it from your candidate account when invited—follow the on-screen instructions, find a quiet space, and test your camera and microphone beforehand if prompted. Answer clearly and treat it like a structured interview with the employer.

8 . What is a Classic Test and what do I need on my device?

A Classic Test is a timed or structured assessment the employer assigns to the role. Use a recent version of Chrome, Edge, or another supported browser, a stable internet connection, and complete the test in one sitting if instructions say so. If the employer enabled proctoring or camera checks, allow permissions when asked.

9 . How do I know the status of my application?

Check your candidate dashboard and any messages or updates tied to the application. Employers move candidates through their own stages, so timing varies. If a job listing closes or you stop seeing updates, the role may have been filled or paused.

10 . The assessment froze or I was disconnected—what should I do?

Refresh the page only if the instructions allow it; otherwise wait and reconnect. Close other heavy tabs, disable VPNs temporarily if they cause issues, and try again. If the problem continues, contact support with the job title and approximate time of the issue so we can help you and inform the employer if needed.

11 . Who can see my profile and application materials?

Employers you apply to (and their authorized hiring users on Rikruit) can see the information you submit for those applications. Keep your profile accurate and only upload documents you are comfortable sharing for hiring. See our privacy policy for how Rikruit handles platform data.

12 . Can I withdraw from a job I already applied to?

If the product shows a withdraw or cancel option for that application, use it. If not, message the employer through any available channel on the listing or contact support with the job reference and we can guide you. Withdrawing does not remove past activity the employer may have already recorded.

13 . How do I reset my password or unlock my account?

On the sign-in page, use the password reset or “Forgot password” flow with the email on your account. If you do not receive the email, check spam and confirm the address is correct. For repeated lockouts, contact support and avoid sharing your password with anyone.

14 . Tips for a strong profile and resume on Rikruit?

Use a clear headline, up-to-date experience, and skills that match the roles you want. Upload an easy-to-read resume and keep contact details current. For roles with tests or interviews, read the employer’s instructions carefully—small details often affect whether you can start on time.
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Recruiter FAQs

1 . How do I post a job on Rikruit?

To post a job, log in to your recruiter account, go to "Jobs" click on “post a job” fill in the job details, and publish the listing.

2 . Are candidates' details verified?

Rikruit checks profiles, but you should verify before hiring.

3 . How do I customize the application process for my job postings?

You can add custom screening questions or require applicants to upload specific documents during the job posting process.

4 . Does Rikruit support branded career pages?

Yes, you can customize a career page to reflect your company's branding.

5 . What should I do if I encounter an issue while posting a job?

Ensure all required fields are filled out, check for character limits, and verify your internet connection. If the issue persists, contact support.

6 . How do I upgrade or manage my subscription plan?

Go to "Profile" to view, upgrade, or manage your plan.

7 . How do AI interviews work on Rikruit?

You can configure AI interview settings from the job’s AI Interview section: set up interview configurations, invite or assign candidates, and review outcomes from the same job workspace. Candidates complete the interview in their candidate portal; you see progress and results alongside other hiring steps.

8 . What is a Classic Test and how do I set one up?

Classic Tests are structured assessments tied to a job. From the job posting, open the Classic Test tab, create or select a Classic Test configuration, and finalize it before candidates start. You can review Classic Test results from the job to compare candidates consistently.

9 . How do I track applicants and their progress?

Open the relevant job to see applications, pipeline stages, and assessment activity (including AI interviews and Classic Tests where configured). Use filters and job-specific views to prioritize who to move forward.

10 . Can I close or pause a job after it is published?

Yes. Update the job’s status or visibility from your Jobs area so candidates no longer see it or cannot apply, depending on your workflow. If you need a role filled again later, you can republish or duplicate the posting when ready.

11 . How should I handle candidate data and compliance?

Use Rikruit only for legitimate hiring, retain data as long as needed for your process and applicable law, and tell candidates how you use their information (e.g. via your privacy notice). For specific legal or retention policies, align with your organization’s HR and legal guidance.

12 . What if a candidate has trouble with an assessment or interview?

Ask them to use a supported browser, a stable connection, and to allow camera or microphone access if the step requires it. They can reach support through the candidate help area. On your side, confirm the job’s AI interview or Classic Test configuration is finalized and that the candidate was invited or assigned correctly.

13 . How do I get notified about new applications?

Keep your account email current and check in-app notifications for application and pipeline updates. Exact notification options may depend on your plan and settings—review your profile or account preferences for what you can enable.

14 . Can I reuse screening or test settings across multiple roles?

Where the product allows, you can base new jobs on existing configurations (for example, similar AI interview or Classic Test setups) to stay consistent across roles. When requirements differ, create a separate configuration so candidates are assessed fairly for each position.
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Contact
+91 7903002085support@rikruit.com
Help
Customer Support
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